How to Buy | Investors | Brocade Connect Login | Partner Network Login | Register with Brocade | ShopBrocade.com
Brocade

Search Site
  
Resources Products Solutions Services Support Education Partnerships Company International
Support
Direct Support
Supplemental Support
Change Management Services
Support Resources
Downloads
RMA and Warranties
Software License Keys/PFE
Contacts
 

End of Life Policy for Former McDATA Products

End of Life (EOL) for Former McDATA Products Policy Statement for former McDATA extension storage networking products effective July 2000

Policy for EOL of former McDATA products includes the following elements:

  • Internal Announcement of Withdrawal from Marketing (WFM) to all sales and distribution channels
  • Determination of Last Customer Ship date (LCS)
  • Estimated End of Support date (EOS)
  • RPQ Options, if any, for extended product availability
  • Definition of Replacement Product (RP) if applicable
Individual customers who may be affected by the Withdrawal From Marketing actions will be contacted directly by a representative.

Supported Software Releases for Former McDATA Products
We will provide software support for our extension storage networking software (except UltraNet Works software) for (a) the then current Release and the greater of (i) the two immediately preceding Releases or (ii) all Releases made available in the 12 months preceding the release of the then current Release.

UltraNet Works Software:
We will provide software support for UltraNet Works software for the then current Release and for the immediately preceding Release for period of 8 months after a new Release was made available.

Once a product has been Withdrawn From Marketing, the maintenance coverage will continue to be available up to the End of Support date. Our customers will be notified at contract renewal of any maintenance price changes or support level changes. Formal notification will be made to all maintenance-paying customers of record advising them of the EOS dates.

Related Links
Legal | Contact Us | Site Map | Privacy