Web	Phone	E-mail
Brocade offers 24 x 7 online self-help to customers with a valid service plan. A user id and password is required to access online support. If you have already purchased our products, then visit our Brocade extranets to download the latest releases and maintenance: End-user customers: You must first activate your Brocade Service Plan. Once activated, log into Brocade Connect to access release downloads, the support request system, and knowledge base. System Integrator, Reseller, Distributor, and Services/Support Provider: Log into the Brocade Partner Network for release downloads. Register now, if not already a member.	Continental US:   1-888-ATFIBRE (1-888-283-4273) Europe, Middle East & Africa:   +800-AT FIBREE (+800 28 34 27 33) Asia Pacific:   +800-AT FIBREE (+800 28 34 27 33) For areas unable to access toll free number:   1-408-333-6061	All Regions:   support@brocade.com

Web	Phone	E-mail
Brocade offers 24 x 7 online self-help to customers who have purchased a valid McDATA service plan. A user id and password is required to access online support. End-user customers: If you have purchased a McDATA product, then consider registering for access to our Free End User web Portal - Brocade Connect and download technical documentation and more from Register now, if not already a member. If you are a former System Integrator, Reseller, Distributor, and Services/Support Provider: continue to access the McDATA Partner Network for access to all support materials. Find the following forms on the Web: (for products formerly sold by McDATA) Warranty Registration Emergency Parts Request Spares RMA Request Contact Support for Former McData Products	For mission critical problems with these McDATA products, contact customer support center at: US and Canada:   800-752-4572 option 1 International:   720-558-3910 option 1 For other technical issues, contact:   Phone: 720.558.3910	All Regions:   support@Mcdata.com