IT organizations with large or complex Storage Area Network (SAN) environments can often benefit from having an onsite expert readily available to help with a wide range of design decisions and management activities. To provide this detailed level of SAN support, Brocade now offers Resident Consultants as part of its services offerings.

Brocade Resident Consultants are technical project managers who reside part or full time at a chosen data center for the duration of a Brocade Support contract. These professionals are senior engineers who have access to a vast Brocade knowledge base and the ability to leverage many strategic Brocade partnerships to help resolve issues in heterogeneous IT environments. Brocade Resident Consultants proactively conduct regular operational and architectural reviews of SAN environments to ensure that best-practice methodologies and processes are in place.

In addition, they assist with ongoing management, design, and planning activities. Full-time Brocade Resident Consultants are also responsible for managing all Brocade switch-related issues, regardless of which Brocade Partner supplied the switch.

• Provides onsite expertise for implementing field-proven SAN management tools that streamline daily operations
• Improves SAN reliability and management through the development of in-depth SAN documentation
• Enhances existing SAN environments by introducing best-practice methodologies
• Includes onsite educational workshops to expand the knowledge and skill set of internal SAN designers and administrators