Network Monitoring Service

Brocade Network Monitoring Service provides around-the-clock remote monitoring, proactive alerting and performance reporting for end-to-end SAN and IP network infrastructures. Through this service, Brocade helps organizations maximize network and application availability and performance, reduce or avoid downtime, and increase resource utilization..

For more information on Brocade Technical Support Plans, contact us.

Important Note: Customers who have purchased Network Monitoring Services from Brocade can visit the Brocade Network Monitoring Service portal to access support information and performance statistics.

Brocade NMS provides a flexible, scalable approach to ongoing monitoring and reporting by offering three levels of support:

NMS Basic: Provides 24x7 device and network monitoring and reporting, with real time alerts to minimize operational impact. Also provides web portal access to a variety of real-time and historical data and reports that facilitate improved resource efficiency, increased performance and capacity planning.

NMS Premium: Provides a more customized level of support for large or complex environments. It includes all the offerings of NMS Basic, plus customized report development to meet specific customer reporting requirements and bi-annual benchmarking of the performance and utilization of the network infrastructure.

NMS Premium-Plus: The highest level of NMS support, NMS Premium-Plus includes the 24x7 monitoring and reporting and adds the following advanced services:

• Customized report development to meet specific customer reporting requirements
• Bi-annual benchmarking of the performance and utilization of the network infrastructure
• Trending and history analysis for device problems, providing improved intelligence and enabling proactive actions

• Data Sheets

  • Brocade Network Monitoring Service (762.2 KB)

  • Brocade Onsite Support Engineer (598.8 KB)

  • Brocade Premier And Premier-Plus Support – Direct Support (668.8 KB)

  • Brocade Supplemental Support Data Sheet (637.8 KB)