Network Monitoring Service

Brocade Network Monitoring Service provides around-the-clock remote monitoring, proactive alerting and performance reporting for end-to-end SAN and IP network infrastructures. Through this service, Brocade helps organizations maximize network and application availability and performance, reduce or avoid downtime, and increase resource utilization..

For more information on Brocade Technical Support Plans, contact us.

Important Note: Customers who have purchased Network Monitoring Services from Brocade can visit the Brocade Network Monitoring Service portal to access support information and performance statistics.

In today's business and economic climate, organizations need tools that help them be more efficient, meet higher Service Level Agreements (SLAs), and reduce operating costs. Brocade Network Monitoring Service (NMS) gives IT organizations the information and business intelligence to optimize resources and more effectively manage their increasingly complex and dynamic application environment.

At the core of Brocade NMS is the operations center, staffed 24x7x365 by experienced support engineers. Through ongoing data collection and expert analysis of network quality, performance and availability, Brocade NMS can identify potential bottlenecks or other availability issues before they impact operations, providing proactive alerts to minimize or avoid an outage. This early warning system accelerates troubleshooting and reduces downtime on average almost one hour per event, a major cost savings to the organization and a significant boost to productivity.

Brocade NMS also provides on-demand access to a wide variety of real-time and historical data and reports. Used by administrators, architects and IT executives, these flexible NMS reports help IT organizations accelerate fault isolation, maximize application availability and performance, optimize resource utilization, verify architecture designs, facilitate trend analysis, improve capacity planning and more.

Brocade NMS goes well beyond network monitoring, real-time alerts, and reporting. The Brocade NMS architecture will support event correlation to associate network events with the affected application, providing organizations with the intelligence to make more-informed decisions. In addition, it will support the configuration of various performance thresholds and "yellow light" alerts, enabling policy-based monitoring and reporting according to specific application SLAs.

More than just a monitoring tool, Brocade NMS offers organizations "peace of mind" that uptime is maximized, downtime is minimized, and performance is optimized. And with Brocade watching over your network infrastructure 24x7, you can expand your monitoring coverage and focus your resources on other initiatives.

EXPERT ANALYSIS OF OF NETWORKING INFRASTRUCTURES

Brocade NMS goes beyond monitoring of Brocade SAN and IP products, extending to 3rd party products, network connectivity and performance, and ultimately the infrastructure capability to meet enterprise application SLAs. It provides organizations a flexible, consolidated service for proactive application and network monitoring of the end-to-end network infrastructure--the heart and life blood of the business.

FLEXIBLE REPORTS VIA WEB PORTAL

Brocade NMS provides a secure portal via MyBrocade for customer access to a wide variety of real-time and historical data and highly flexible reports that detail network health and performance, including trending information for resource optimization and capacity planning. The NMS portal also contains information on open, in-process, and closed events (or Service Requests), giving customer's access to all Brocade information through a single pane of glass.

FOLLOWS A SOFTWARE-AS-A-SERVICE (SAAS) MODEL

Using a "Software-as-a-Service" model, NMS eliminates the need for large upfront infrastructure investments, expensive integration and ongoing training of subject matter experts. The NMS service provides a robust platform that will continue to evolve to deliver additional advanced capabilities that you can take advantage of seamlessly.

SECURE INFRASTRUCTURE

Brocade NMS utilizes a multi-layered hardened security design including encryption to ensure data integrity, security and availability of monitoring and reporting tools, remote connectivity and web portal access. With a variety of deployment options, Brocade NMS can be configured to meet stringent security and connectivity requirements.

• Data Sheets

  • Brocade Network Monitoring Service (762.2 KB)

  • Brocade Onsite Support Engineer (598.8 KB)

  • Brocade Premier And Premier-Plus Support – Direct Support (668.8 KB)

  • Brocade Supplemental Support Data Sheet (637.8 KB)

• White Papers

  • Brocade Network Monitoring Service (NMS) Helps Maximize Network Uptime and Efficiency (713 KB)

  • Leveraging SaaS to Improve Application Availability and Proactive Management (349.8 KB)