Brocade offers a variety of support plans to help maximize the performance and availability of mission-critical SAN and IP networking resources.
Brocade is committed its customers and has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience”. To become certified, Brocade had to successfully pass a detailed audit and exceed a national benchmark for satisfaction on a survey of its customers. The opinion of its customers matters to Brocade and this recognition shows that Brocade is dedicated to providing first-class customer service.
Brocade Network Monitoring Services (NMS) – Data Sheet