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Data Center Efficiencies
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Support Plans
Brocade offers two types of support plans - Brocade Direct Support and Brocade Supplemental Support - to help maximize the performance and availability of mission-critical SAN, Channel Extension, mainframe, and file management resources.
Direct Support
Brocade Direct Support provides a streamlined approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.
Supplemental Support
Brocade Supplemental Support augments existing support plans from Brocade OEM Partners and Brocade solution providers, providing 24x7 direct access to Brocade Support resources.
Network Monitoring Service
Brocade Network Monitoring Service helps organizations maximize application availability and optimize resources through 24x7 remote monitoring, alerting and reporting for data center fabrics.
Ethernet Support (Foundry)
Choose from different levels of customer service programs designed to provide customers with services needed to ensure network performance, high-availability, and fast fault recovery.
Service Locator
Find a service facility near you.
Support Plans Resources
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Data Sheets
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Success Stories
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Banking: Protecting Customer Information and Improving Data Consistency (166.1 KB)
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City of Beverly Hills: Streamlining Disaster Recovery (186.5 KB)
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Rackspace Managed Hosting: Bolstering a SAN for a New Generation of Growth (168.9 KB)
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Red Lion Hotels Corporation: Faster, Easier Enterprise Data Migration (166.1 KB)
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Royal Borough of Kingston: IT Services Fit for a King (170.7 KB)
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SAP Americas: Boosting SAN Capacity for Booming Managed Services Business (171.7 KB)
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Surrey County Council: Delivering Data On Time (164.4 KB)
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UCSF Medical Center: Tightening SAN Security (168.1 KB)
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University of New Mexico Hospital: Migrating Terabytes of Financial Data (193.6 KB)
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Browse a complete listing of all Brocade resources. View All Resources