Brocade offers two types of support plans - Brocade Direct Support and Brocade Supplemental Support - to help maximize the performance and availability of mission-critical SAN, Channel Extension, mainframe, and file management resources.
Brocade Direct Support provides a streamlined approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.
Brocade Supplemental Support augments existing support plans from Brocade OEM Partners and Brocade solution providers, providing 24x7 direct access to Brocade Support resources.
Brocade Network Monitoring Service helps organizations maximize application availability and optimize resources through 24x7 remote monitoring, alerting and reporting for data center fabrics.
Choose from different levels of customer service programs designed to provide customers with services needed to ensure network performance, high-availability, and fast fault recovery.
Find a service facility near you.
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