Brocade offers a variety of support plans to help maximize the performance and availability of mission-critical SAN and IP network resources.
Brocade Direct Support provides a streamlined approach to ongoing maintenance for SAN products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.
Brocade Supplemental Support augments existing support plans for SAN products purchased through Brocade OEM Partners and Brocade solution providers, providing 24x7 direct access to Brocade Support resources.
Brocade Network Monitoring Service helps organizations maximize application availability and optimize resources through 24x7 remote monitoring, alerting, and reporting for SAN and IP network infrastructures.
Brocade offers a comprehensive suite of support programs–with various hardware and software SLA options–designed to maximize network availability, increase performance, and accelerate problem resolution.
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Support Reference Card