IT organizations with large or complex Data Center environments can often benefit from having an onsite expert readily available to help with a wide range of design decisions and management activities. To provide this high touch level of data center expertise, Brocade now offers Resident Consultants as part of its services offerings.
Brocade Resident Consultants are senior technical resources who reside full time at a chosen data center for the duration of a Brocade Service contract. These professionals have access to a vast Brocade knowledge base and the ability to leverage many strategic Brocade partnerships to help resolve issues in complex, heterogeneous IT environments. Brocade Resident Consultants proactively conduct regular operational and architectural reviews of data center environments to ensure that best-practice methodologies and processes are in place.
In addition, they assist with ongoing management, design, and planning activities. Full-time Brocade Resident Consultants are also responsible for managing all Brocade switch-related issues, regardless of which Brocade Partner supplied the switch.