| Brocade offers the Assurance Limited Lifetime Warranty on select products to help organizations protect their technology investments and maximize ROI. A Limited Lifetime Warranty is available on these products:
This unique offering provides additional value beyond many standard types of warranties, helping to improve Total Cost of Ownership (TCO) by freeing up both money and resources to re-invest into the business. To streamline the product replacement process, qualified customers can directly access the Brocade Knowledge Portal to initiate advanced replacement on registered products. The warranty covers software defect repairs, internal power supplies, and fans. For organizations that require additional coverage, Brocade also offers a comprehensive range of customer support options. For select products, Brocade provides a limited lifetime warranty for as long as the original purchaser continues to own and use the equipment. In the event of discontinuance of product manufacture, the warranty is limited to five (5) years from the announced product end-of-life date. The warranty excludes removable optics and LEDs. Products covered by this warranty are switches in the FastIron WS, FastIron CX, and TurboIron families and the FastIron SX800 and FastIron SX 1600. In case of defects, a replacement will arrive on the next business day, provided the request is received before 2 pm local time.* Original purchasers may download defect repairs from www.brocade.com for the firmware release that is current at the time of purchase or any previous release. *Response times are based on local standard business days and working hours, and commercially reasonable efforts. Response times commence when Brocade is informed of the warranty failure via a Web request. In some countries and regions and under certain supplier constraints, actual response times may vary. If your location is outside the customary service area, your response time may be longer. Please contact the Brocade Support Team for response time availability in your area. | Assurance Warranty FAQsGeneral questions and answers about the Brocade Assurance Limited Lifetime Warranty |