To submit Field RMA Request Form for a McDATA Legacy Product, please complete the form and click the Submit button or print and fax it to 763-268-6815.

An acknowledgement e-mail will be sent within 24 hours or next business day. This e-mail will provide an update on the status of the request.

All requests will be completed with an RMA number within 72 hours based on the complexity or number of items within the request.

If response is not received in 24 hours or next business day, please contact support by calling (763)268-6000.

 Required fields

Field RMA Request Form Information
First Name
Last Name
Customer Reference Number (If Applicable)
Contact Name
Contact Phone
Contact Fax
E-mail	A valid business e-mail is required. Please ensure you have entered it correctly.
Under Warranty
Out of Warranty
System/Product
Unit Serial Number
Shipping Address
Shipping Address1
Shipping Address2
Shipping City
Shipping State/Province	Other: Not Applicable Alaska Alabama Alberta Arkansas Arizona British Columbia California Colorado Connecticut District of Columbia Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachussets Manitoba Maryland Maine Michigan Minnesota Missouri Mississippi Montana North Carolina North Dakota Nebraska New Brunswick Newfoundland New Hampshire New Jersey New Mexico Northwest Territories Nova Scotia Nunavut Territory Nevada New York Ohio Oklahoma Ontario Oregon Pennsylvania Prince Edwards Island   Quebec Rhode Island Saskatchewan South Carolina South Dakota Tennessee Texas Utah Virginia Vermont Washington Wisconsin West Virginia Wyoming Yukon Territory
Shipping Zip/Postal Code
Shipping Contact
Shipping Phone
VAT ID
Billing Address
Check here if same as Shipping address
Billing Address1
Billing Address2
Billing City
Billing State
Billing Zip
Billing Contact
Billing Phone
RMA Part Information
Qty  Part Number  Serial Number  Part Description  Problem Description  Days in Operation  SR Number (if applicable)
Comments/Failure Information: