Brocade delivers comprehensive support to address critical business and technical needs worldwide. Brocade Qualified Support Partners (QSPs) are leading systems integrators, resellers, OEMs, and third-party service providers that are authorized by Brocade to service Brocade products. Each Brocade QSP conforms to the following standards and practices:

• Qualified Support Partner Program Agreement
• Documented case flows, SLAs, and escalation paths
• Brocade Certification for key support engineers
• Brocade-approved SAN test lab
• Spare parts inventory for onsite repair and replacement
• Regular program reviews with Brocade Service Management

For more information on becoming a Brocade Qualified Support Provider, contact your Brocade Sales Executive or Business Development Representative, or send an e-mail to qsppartner@brocade.com.