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Education Registration Tips & FAQs

Below are many frequently asked questions regarding course search, registration, payment, etc. If you are still unable to find information you’re looking for, please email education@brocade.com.


Q: What is the easiest way to search for upcoming training offerings?
A: The current course schedule is always located here. All web-based trainings may be accessed within the Brocade Training portal – In MyBrocade on the My Education tab, then click on the Brocade Training Portal.

Q: How do I create a MyBrocade profile if I am a new customer?
A: From the MyBrocade login page, click Register Now.

Q: How do I access my in-progress web-based trainings (WBT)?
A: In MyBrocade on the My Education tab, click on the Brocade Training Portal, and then look for In-Progress Web-Based Trainings.

Q: How do I find a training location near me?
A: View our Training Locations page

Q: How do I find an Authorized Training Partner (ATP) in my region??
A: View our Authorized Training Partner page.

Q: How do I find if training is available in languages other than English?
A: View our Authorized Training Partner page.

Q: How do I access the certification testing site?
A: Visit the Pearson Vue site.

Q: How do I access the accreditation testing site?
A: Visit the Kryterion site.

Q: Why is the web-based training course content window blank or empty?
A: Please verify the IE8 Security settings for the "Display mixed content" property is set to Enable.

  1. From Internet Explorer, select Tools > Internet Options.
  2. Select the Security tab. 
  3. Select the "Internet" zone and click the Custom Level button. 
  4. Scroll down to Miscellaneous, and locate the "Display mixed content" property. 
  5. Select the Enable radio button and click OK.
  6. On the Security tab, click OK to save the changes.

Note: If you cannot change the "Display mixed content" setting in IE8, then please use another web browser such as Firefox 3.5 or higher.

Q: How do I find a training course in the Brocade Training Portal?
A: Please use the Advanced Search for best results.

  1. From the portal Home page, click the Advanced Search link in the Catalog Search portlet.
  2. Enter the desired search parameters, and click the Search Learning Catalog button.
  • Use the Title field to search for a keyword found in the course title or the full course title exactly as it appears on the course data sheet (e.g., "advanced" or "advanced ethernet fabric administration")
  • Use the ID field to search for a course code (e.g., CEF 250)
  • Use the percent sign (%) wildcard character to enable partial matching of any string in the search results (e.g., CEF%250% or %ethernet fabric%)
  • Note: The more specific the phrase you enter, the more precise your results will be.

Q: How do I print a web-based course completion certificate?
A: From the Brocade Training Portal home page, select the MyTranscript tab, locate the desired course, and click Print Certificate of Completion.

Q: How do I re-review course materials of a completed web-based course?
A: From the Brocade Training Portal Home page, select the MyTranscript tab, locate the desired course, click Actions, and then click View Learning Assignments. Note: The content will be available unless the course has been discontinued or retired.