Brocade MLX Series and Brocade NetIron XMR Diagnostic Guide
Brocade MLX Series and Brocade NetIron XMR Diagnostic Guide
R05.5.00c
Part Number: 53-1002828-02
documentation@brocade.com


System and System Management Diagnostics : Basic system information

Basic system information
Basic system troubleshooting includes the verification of software images and their locations, and monitoring hardware components such as fans and power supplies. The following sections describe how to display information, and what to look for when troubleshooting your hardware and system software.
System hardware show commands
This section describes the show command that displays system hardware information.
show chassis
Syntax:
The show chassis command displays information about the Brocade NetIron XMR and Brocade MLX series chassis, including power supplies, fan status and operating speeds, and temperature readings for all installed modules (temperatures are, by default, polled every 60 seconds). The following example shows output for the show chassis command.
Brocade# show chassis
*** NetIron XMR 8000 CHASSIS ***

---POWERS ---
Power 1: Installed (Failed or Disconnected)
Power 2: Installed (Failed or Disconnected)
Power 3 (30351200 - AC 1200W): Installed (OK)
Power 4 (30351200 - AC 1200W): Installed (OK)
Total power budget for chassis = 2400W
Total power budget for LPs = 2049W
Slot Power-On Priority and Power Usage:
Slot2 pri=1 module type=NI-X-OC48x4 4-port OC48/12 STM16/STM4 Module power usage =132W
Slot3 pri=1 module type=NI-XMR-1Gx20-GC 20-port 10/100/1000 Copper Module power
usage=156W
Slot4 pri=1 module type=NI-XMR-10Gx2 2-port 10GbE Module power usage=165W

--- FANS ---
Right fan tray (fan 1): Status = OK, Speed = MED (75%)
Right fan tray (fan 2): Status = OK, Speed = MED (75%)
Right fan tray (fan 3): Status = OK, Speed = MED (75%)
Right fan tray (fan 4): Status = OK, Speed = MED (75%)

--- TEMPERATURE READINGS ---
Active Mgmt Module: 38.0C 52.375C
Standby Mgmt Module: 35.250C
SNM1: 30.0C
SNM2: 27.5C
SNM3: 30.0C
LP2 Sensor1: 38.0C
LP2 Sensor2: 53.0C
LP3 Sensor1: 33.5C
LP3 Sensor2: 40.750C
LP4 Sensor1: 38.5C
LP4 Sensor2: 46.500C
LP4 Sensor3: UNUSED
Temperature Monitoring Poll Period is 60 seconds
For more information about how to troubleshoot hardware issues, refer to “Power supplies, fans, and temperature”.
System software show commands
This section describes the show command that displays system software information.
show version
Syntax:
Most boot issues occur because incorrect or incompatible images have been downloaded. The show version command displays all versions that are currently loaded, as shown in the following example.
Brocade# show version
HW: NetIron XMR Router
Backplane (Serial #: Not Exist, Part #: Not Exist)
NI-X-SF Switch Fabric Module 1 (Serial #: PR29050242, Part #: 31523-100A)
FE 1: Type 00000, Version 0
FE 3: Type 00000, Version 0
NI-X-SF Switch Fabric Module 2 (Serial #: PR29050246, Part #: 31523-100A)
FE 1: Type 00000, Version 0
FE 3: Type 00000, Version 0
NI-X-SF Switch Fabric Module 3 (Serial #: PR30050270, Part #: 31523-100A)
FE 1: Type 00000, Version 0
FE 3: Type 00000, Version 0
==========================================================================
SL M1: NI-XMR-MR Management Module Active (Serial #: SA12061726, Part #: 31524-100A):
Boot : Version 3.5.0T165 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Jul 10 2009 at 19:13:56 labeled as xmprm03500
(424484 bytes) from boot flash
Monitor : Version 3.5.0aT165 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Jul 30 2009 at 17:35:22 labeled as xmb03500a
(424748 bytes) from code flash
IronWare : Version 3.5.0cT163 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Sep 17 2009 at 01:00:12 labeled as xmr03500c
(5840562 bytes) from Primary
Board ID : 00 MBRIDGE Revision : 18
916 MHz Power PC processor (version 8003/0101) 166 MHz bus
512 KB Boot Flash (AM29LV040B), 32 MB Code Flash (MT28F128J3)
1024 MB DRAM
Active Management uptime is 21 days 10 hours 44 minutes 44 seconds
==========================================================================
SL M2: NI-XMR-MR Management Module Standby (Serial #: SA11060307, Part #: 31524-100A):
Boot : Version 3.5.0T165 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Jul 10 2009 at 19:13:56 labeled as xmprm03500
(424484 bytes) from boot flash
Monitor : Version 3.5.0aT165 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Jul 30 2009 at 17:35:22 labeled as xmb03500a
(424748 bytes) from code flash
IronWare : Version 3.5.0cT163 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Sep 17 2009 at 01:00:12 labeled as xmr03500c
(5840562 bytes) from Primary
Board ID : 00 MBRIDGE Revision : 18
916 MHz Power PC processor (version 8003/0101) 166 MHz bus
512 KB Boot Flash (AM29LV040B), 32 MB Code Flash (MT28F128J3)
1024 MB DRAM
Standby Management uptime is 19 days 14 hours 4 minutes 45 seconds
SL 3: NI-XMR-1Gx20-SFP 20-port 1GbE/100FX Module (Serial #: SA23060375, Part #: 31570-103A)
Boot : Version 3.3.0gT175 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Aug 29 2009 at 12:12:02 labeled as xmlprm03300g
(336122 bytes) from boot flash
Monitor : Version 3.3.0gT175 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Aug 29 2009 at 12:12:46 labeled as xmlb03300g
(659473 bytes) from code flash
IronWare : Version 3.3.0gT177 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Aug 29 2009 at 18:37:36 labeled as xmlp03300g
(2410342 bytes) from Primary
FPGA versions:
Valid PBIF Version = 2.18, Build Time = 7/21/2009 12:21:0

Valid XPP Version = 2.25, Build Time = 8/2/2009 10:33:0

BCM5695GMAC 0
BCM5695GMAC 1
BCM5695GMAC 2
BCM5695GMAC 3
666 MHz MPC 8541 (version 8020/0020) 333 MHz bus
512 KB Boot Flash (AM29LV040B), 16 MB Code Flash (MT28F640J3)
1024 MB DRAM, 8 KB SRAM, 0 Bytes BRAM
PPCR0: 1024K entries CAM, 16384K PRAM, 2048K AGE RAM
LP Slot 3 uptime is 3 hours 11 minutes 50 seconds
SL 5: NI-XMR-10Gx4 4-port 10GbE Module (Serial #: pr32050022, Part #: 31546-100A)
Boot : Version 3.3.0gT175 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Aug 29 2009 at 12:12:02 labeled as xmlprm03300g
(336122 bytes) from boot flash
Monitor : Version 3.3.0gT175 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Aug 29 2009 at 12:12:46 labeled as xmlb03300g
(659473 bytes) from code flash
IronWare : Version 3.3.0gT177 Copyright (c) 1996-2009 Brocade Communications, Inc.
Compiled on Aug 29 2009 at 18:37:36 labeled as xmlp03300g
(2410342 bytes) from Primary
FPGA versions:
Valid PBIF Version = 2.18, Build Time = 7/21/2009 12:21:0

Valid XPP Version = 2.25, Build Time = 8/2/2009 10:33:0

Valid XGMAC Version = 0.11, Build Time = 10/11/2009 12:45:0

BCM5673X10GMAC 0
BCM5673X10GMAC 1
BCM5673X10GMAC 2
BCM5673X10GMAC 3
666 MHz MPC 8541 (version 8020/0020) 333 MHz bus
512 KB Boot Flash (AM29LV040B), 16 MB Code Flash (MT28F640J3)
1024 MB DRAM, 8 KB SRAM, 0 Bytes BRAM
PPCR0: 1024K entries CAM, 16384K PRAM, 2048K AGE RAM
PPCR1: 1024K entries CAM, 16384K PRAM, 2048K AGE RAM
LP Slot 5 uptime is 3 hours 11 minutes 50 seconds
 
show flash
Syntax:
The show flash command displays the images that have been copied onto flash memory.
Brocade# show flash
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Active Management Module (Right Slot)
Code Flash - Type MT28F128J3, Size 32 MB
o IronWare Image (Primary)
Version 3.5.0T163, Size 5819609 bytes, Check Sum ec17
Compiled on Jun 18 2009 at 07:15:12 labeled as xmr03500b201
o LP Kernel Image (Monitor for LP Image Type 0)
Version 3.5.0T175, Size 386693 bytes, Check Sum 5ff6
Compiled on May 31 2009 at 14:42:56 labeled as xmlb03500b155
o LP IronWare Image (Primary for LP Image Type 0)
Version 3.5.0T177, Size 3128223 bytes, Check Sum f07b
Compiled on Jun 18 2009 at 07:49:48 labeled as xmlp03500b201
o Monitor Image
Version 3.5.0T165, Size 424045 bytes, Check Sum 66f0
Compiled on May 31 2009 at 14:41:14 labeled as xmb03500b155
o Startup Configuration
Size 12466 bytes, Check Sum 1bb2
Modified on 14:01:37 Pacific Mon Jun 18 2009
Boot Flash - Type AM29LV040B, Size 512 KB
o Boot Image
Version 3.5.0T165, Size 424038 bytes, Check Sum f1e9
Compiled on May 31 2009 at 14:42:00 labeled as xmprm03500b155
Standby Management Module (Left Slot)
Code Flash: Type MT28F128J3, Size 32 MB
o IronWare Image (Primary)
Version 3.5.0T163, Size 5819609 bytes, Check Sum ec17
Compiled on Jun 18 2009 at 07:15:12 labeled as xmr03500b201
o LP Kernel Image (Monitor for LP Image Type 0)
Version 3.5.0T175, Size 386693 bytes, Check Sum 5ff6
Compiled on May 31 2009 at 14:42:56 labeled as xmlb03500b155
o LP IronWare Image (Primary for LP Image Type 0)
Version 3.5.0T177, Size 3128223 bytes, Check Sum f07b
Compiled on Jun 18 2009 at 07:49:48 labeled as xmlp03500b201
o Monitor Image
Version 3.5.0T165, Size 424045 bytes, Check Sum 66f0
Compiled on May 31 2009 at 14:41:14 labeled as xmb03500b155
o Startup Configuration
Size 12466 bytes, Check Sum 1bb2
Modified on 14:01:38 Pacific Mon Jun 18 2009
Boot Flash: Type AM29LV040B, Size 512 KB
o Boot Image
Version 3.5.0T165, Size 424038 bytes, Check Sum f1e9

.
.
show who
Syntax:
The show who command displays information about users who are logged in to a Telnet connection, including privilege levels, as shown in the following example.
Brocade# show who
Console connections:
established
3 days 17 hours 31 minutes 27 seconds in idle
Telnet server status: Enabled
Telnet connections (inbound):
1 established, client ip address 10.53.1.65, privilege super-user
you are connecting to this session
2 closed
3 closed
4 closed
5 closed
Telnet connections (outbound):
6 established, server ip address 10.47.2.200, from Telnet session 1
4 seconds in idle
7 closed
8 closed
9 closed
10 closed
SSH server status: Enabled
SSH connections:
1 closed
show save
Syntax:
show save [active-mp | lp | standby-mp]
active-mp - Displays active Management Processor (MP) crash dump information.
lp - Displays Line Processor (LP) crash dump information.
standby-mp - Displays standby MP crash dump information.
The show save command displays saved crash information. Command output resembles the following example.
Brocade# show save
Boot : 05.03.00T165 xmprm05300 built on Oct 24 2011 16:08:02 PDT
Monitor : 05.03.00T165 xmb05300b1 built on Nov 22 2011 22:58:34 PST
System : 05.03.00T163 xmr05300b1 built on Nov 22 2011 05:01:48 PST
 
Task : console
 
Created : 08:36:21 11-23-2011
 
System had been up for 5 minutes
 
EXCEPTION 0000, Soft Check - Timeout (30s)
 
Task : console
 
GP Registers
r0 : 200535d4 26ed90f0 21cd62c0 00000000
r4 : 21d0e1fc 00331f40 26ed9198 6c2022f4
r8 : 6c000000 00000001 0000000c 00000020
r12 : 00000000 22063740 00000000 00000000
r16 : 00000015 00150001 00000000 26edb72c
r20 : 00000069 00000000 1000c100 00000000
System debug commands
This section describes the system-related debug commands.
debug system trace
Syntax:
[no] debug system trace
This command performs a system debugging trace. Command output resembles the following example.
Brocade# debug system trace
SYSLOG: <13>Dec 10 20:48:43 Edge4 System: Module 5 powered off
Slot 5 is powered off.
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
WARN IPC: Slot for dest FID 53252 is not UP
debug system upgrade
Syntax:
[no] debug system upgrade
This command enables and displays the debugging traces. Command output resembles the following example.
Brocade# debug system upgrade
*** Package upgrade CB parsed data ***
Manifest path :
Source : 4
MP MON : /Monitor/ManagementModule/xmb05300.bin
MP APP : /Application/ManagementModule/xmr05300b270.bin
MP BOOT : /Boot/ManagementModule/xmprm05200.bin
MBRIDGE : /FPGA/ManagementModule/mbridge_05300b270.xsvf
MBRIDGE32 : /FPGA/ManagementModule/mbridge32_05300b270.xsvf
SBRIDGE : /FPGA/ManagementModule/sbridge_05300b270.mcs
HSBRIDGE : /FPGA/ManagementModule/hsbridge_05300b270.mcs
LP MON : /Monitor/InterfaceModule/xmlb05300.bin
LP APP : /Application/InterfaceModule/xmlp05300b270.bin
LP BOOT : /Boot/InterfaceModule/xmlprm05200.bin
LP FPGA All: /Combined/FPGA/lpfpga05300b270.bin
PBIF SP2 : /FPGA/InterfaceModule/pbifsp2_05300b270.bin
PBIF MRJ : /FPGA/InterfaceModule/pbifmrj_05300b270.bin
PBIF OC : /FPGA/InterfaceModule/pbifoc_05300b270.bin
PBIF 8x10 : /FPGA/InterfaceModule/pbif8x10_05300b270.bin
XPP SP2 : /FPGA/InterfaceModule/xppsp2_05300b270.bin
XPP MRJ : /FPGA/InterfaceModule/xppmrj_05300b270.bin
XPP OC : /FPGA/InterfaceModule/xppoc_05300b270.bin
XPP 8x10 : /FPGA/InterfaceModule/xpp8x10_05300b270.bin
XPP 2x100 : /FPGA/InterfaceModule/xpp2x100_05300b270.bin
STATS MRJ : /FPGA/InterfaceModule/statsmrj_05300b270.bin
STATS OC : /FPGA/InterfaceModule/statsoc_05300b270.bin
XGMAC SP2 : /FPGA/InterfaceModule/xgmacsp2_05300b270.bin
CE :
CEB :
PBIF Metro :
num_downloads : 0
*** Package upgrade CB data ***
Manifest path :
Source : 4
num_downloads : 7
num_download_recs : 7
error count : 0
debug trace-l2 events
Syntax:
[no] debug trace-l2 events
This command displays information about Layer 2 trace protocol events. Command output resembles the following example.
Brocade# debug trace-l2 events
Brocade# trace-l2 vlan 3
Dec 10 17:21:38 L2 Trace: trace_route_l2(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_timer(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_timer(): Stage 1
Dec 10 17:21:39 L2 Trace: trace_l2_append_payload(): manipulate_input_port = 0, in_port = 65535
Dec 10 17:21:39 L2 Trace: trace_l2_append_payload(): Unmodified hop->input_port = 4095
Dec 10 17:21:39 L2 Trace: trace_l2_append_payload(): Exit 2
Dec 10 17:21:39 L2 Trace: trace_l2_timer(): Exit 2
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_find_elapse_micro_seconds(): time1 = 425976272
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Exit 4: Processed Hop
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_find_elapse_micro_seconds(): time1 = 425976272
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Exit 4: Processed Hop
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_find_elapse_micro_seconds(): time1 = 425976272
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Exit 4: Processed Hop
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_find_elapse_micro_seconds(): time1 = 425976272
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Exit 4: Processed Hop
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_find_elapse_micro_seconds(): time1 = 425976272
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Exit 4: Processed Hop
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_find_elapse_micro_seconds(): time1 = 425976272
Dec 10 17:21:39 L2 Trace: trace_l2_receive_reply(): Exit 4: Processed Hop
Dec 10 17:21:39 L2 Trace: trace_l2_timer(): Entering
Dec 10 17:21:39 L2 Trace: trace_l2_timer(): Exit 3 (Stage 2)
Dec 10 17:21:40 L2 Trace: trace_l2_timer(): Entering
Dec 10 17:21:40 L2 Trace: trace_l2_timer(): Have no address
Vlan 3 L2 topology probed, use "trace-l2 show" to display
Dec 10 17:21:40 L2 Trace: trace_l2_timer(): Exit 4: End of function
Common diagnostic scenarios
System issues are rare. However, some problem sources can include:
If you are experiencing system issues, contact Brocade Technical Support for help in troubleshooting your system.

System and System Management Diagnostics : Basic system information