About Support for Foundry Products

Brocade offers a wide variety of service and support options for former Foundry products, including proactive support, residency services, and network monitoring and reporting services. For more information, visit Support plans.

Brocade also offers a broad portfolio of professional services. For additional information, visit Brocade Professional Services.

Brocade customers and partners with a valid Technical Support contract, have access to a variety of Online Technical Support tools. If you have a Brocade Technical Support contract, visit MyBrocade to register your products and gain access to:

• MySupport — Case Management
• Downloads — OS and code upgrades and updates, drivers, MIBs  and utilities
• Knowledge Base — Intelligent search engine to research and solve technical questions

For discussion forums, user-contributed scripts, utilities, and more, visit the Brocade Community.

System Integrator, Reseller, Distributor, and Services/Support Provider: Log into MyBrocade for release downloads. Register now, if you are not already a member.

About Product Disposal & Recycling

Brocade offers the Take-back and Recycle process to allow you to properly dispose of surplus and End-of-Life (EOL) products. In addition,
Brocade aims to fulfill its obligations under the RoHS Directive by eliminating all banned substances from its products in accordance with the deadlines and exemptions in the RoHS Directive.

Learn More about the WEEE Program

Learn More about the RoHS Compliance

About Drivers & Downloads

Locate the products below to determine how to access drivers, software, and firmware downloads and documentation.

Brocade Fabric Adapter, HBA and CNA Products
Download corresponding software installer, drivers, ISO, and technical product documentation such as release notes and user guides.
Download Now >

Access downloads for older Brocade HBA models.
Get Drivers and Downloads >

Classic Brocade and M-Class Products
If you are an end-user customer whose company has purchased a Brocade Support Contract, you are entitled to phone support and additional online access through MyBrocade. For your convenience, product documentation is available on MyBrocade as well. In order to receive these additional access privileges, each employee at a covered company must submit a service activation request.

If you do not have a support contract with Brocade, and are interested in purchasing one, contact Brocade Support for more information.

If you are an OEM, distributor, reseller, systems integrator, professional services provider, support provider, or developer whose company portfolio includes Brocade products and/or offerings, then you are eligible to access downloads through MyBrocade.  If you are eligible to be a Partner Network member, register now.

Classic Foundry Products
If you are an end-user customer whose company has purchased a Brocade Support Contract, you are entitled to phone support and additional online access through Knowledge Portal. For your convenience, product documentation is available on Knowledge Portal as well. In order to receive these additional access privileges, each employee at a covered company must submit a Service Activation Request.

If you do not have a support contract with Brocade, and are interested in purchasing one, contact Brocade Support for more information.

If you are an OEM, distributor, reseller, systems integrator, professional services provider, support provider, or developer whose company portfolio includes Brocade products and/or offerings, then you are eligible to access downloads through MyBrocade. If you are eligible to be a Partner Network member, register now.

File Management Products
If you are an end-user customer whose company has purchased a Brocade Support Contract, you are entitled to phone support and additional online access through MyBrocade. For your convenience, product documentation is available on MyBrocade as well. In order to receive these additional access privileges, each employee at a covered company must submit a service activation request.

If you do not have a support contract with Brocade, and are interested in purchasing one, contact Brocade Support for more information.

If you are an OEM, distributor, reseller, systems integrator, professional services provider, support provider, or developer whose company portfolio includes Brocade products and/or offerings, then you are eligible to access downloads through the Brocade Partner Network. You do not need to have a direct contractual relationship with Brocade to access the Partner Network. If you are eligible to be a Partner Network member, register now.

File Center
Notice: File Center was retired on July 7, 2008. Software downloads and technical documentation for legacy McDATA products are now available for download on Brocade Extranets: MyBrocade (for end-users), and the Brocade Partner Network (for OEM, Channel and Developer Partners).

About Licensing

Brocade provides software license activation online for most Brocade and former McDATA products.

To Activate
If you are a Brocade customer activating licenses for Brocade software products or Brocade M-Class products (formerly McDATA products) please login to MyBrocade (registration required) and click on the link “Enter the Licensing Portal” located in the Licensing Tools Module on your MyBrocade Homepage.

Query & Transfer: For Brocade Partners Only
Only select Brocade partners can access the Brocade License Query and Transfer tools. If you are a Brocade Partner, log in to MyBrocade click on the link “Enter the Licensing Portal” located in the Licensing Tools Module on your MyBrocade Homepage. Note,  you must be added to your partner account in the Software Licensing Portal by you partner administrator, in order to access partner tools such as license query and license transfer. Please contact your administrator to get assistance prior to accessing the tool. Not registered for MyBrocade, register now.

For questions regarding license key activation, contact support@brocade.com.

About Open Source Code Downloads

Access source code software files for open source software included in select Brocade products.

Code is organized by product FOS, Xpath OS, EOS, Fabric Manager, EFCM, File Management and SMI Agent; former Eclipse and UltraNet products.

These software files are provided in accordance with the terms of the licenses pertaining to such files. These files are made available to you pursuant to Brocade's obligations under the applicable licenses, and you may download and use these files solely pursuant to the terms and conditions of the licenses under which such code is made generally available, as identified within each source code file or in the license file accompanying such files. We endeavor to provide you with all the information you may want, including each source code package and, when available, the original Web site from which we obtained such package. We cannot, however, guarantee that the Web sites to which we provide links will remain active

Get Open Source Code

About Returning Products to Brocade or Requesting Replacement Parts

Return products to Brocade by submitting a request through one of the following online forms.

Submit your requests and a representative will contact you regarding its status.

About SAN Health and Net Health Free Audit and Analysis Utility

Quickly gain an accurate view of your Networking environment by downloading one of our Diagnostics Capture utilities, Eiterh SAN Health, or Net Health.

Download SAN Health.

About Product Documentation

Brocade IP Product manuals are located on Ethernet Switches and Router product pages, and Application Delivery pages along with other technical product documentation.

SAN Product Manuals can be accessed from MyBrocade. Not a member? register now.

Visit the HBA Download area to access documentation for HBAs and CNAs.

Product documentation is also conveniently located within the Knowledge Portal for all customers who have a current support contract for IP Products.