FREQUENTLY ASKED QUESTIONS

Q: What resources are available on MyBrocade?
A: Based on your relationship with Brocade you can access resources like, Brocade Software Licensing, Technical Documentation and Product Manuals, Software and Firmware Downloads, Sales and Marketing resources and training, Services and Support resources like the Online Case and Asset Management for suppport customers.

Q: Can anyone register for a MyBrocade account?
A: Yes. Anyone with a valid business e-mail can register for MyBrocade.  Simply choose which type of relationship describes you best during the registration process. Upon approval, you will automatically be granted access to entitled content and resources. Once you log in to MyBrocade, you can customize your homepage or update your profile, to tailor MyBrocade to suit your needs.

Q: I'm having trouble logging in. What should I do?
A: You can visit the MyBrocade “help” page to troubleshoot your login issue.  If you’ve forgotten your password, you can reset it going here.

Q: I own a product I purchased from Foundry Networks. Can I register for MyBrocade?
A: Yes. Foundry Networks is now Brocade. As a Brocade end-user customer, you are eligible to access MyBrocade. If you have a Foundry support contract continue to log in to the Knowledge Portal.

Q: I’m a Brocade employee. How do I log in?
A: Please use your Windows login and password, excluding the “@brocade.com” part of your Brocade e-mail.